We put a lot of effort into making sure that your order looks just like the photos. However, because these are not factory produced products and our dependency on mother nature is high, if you notice that a flower or foliage looks slightly different from the picture, don't fret! That's just mother nature in action :)
A Phool's Promise: If your blooms wilt within a 24 hour time frame, even after taking proper care, please notify us asap and we will change the flowers.
In case of unavailability of a box, flower, or the colour of a flower, we will have to substitute with the closest flower (of the same value) or color. Please note that we will not offer a refund for such unavailability.
If, in the event of unavailability of a box, you choose a box of a higher category, the difference would have to be borne by you.
Orders once placed cannot be cancelled. Please be informed that we do not offer a refund on cancellations of orders. In any such event, we will issue a credit note, which is to be used within 3 months from the date of initial placement of order.
Orders once placed cannot be rerouted to another address.
If the delivery address shared while placing the order is wrong, and the order delivery is attempted but is not delivered due to the incorrect address, the order will considered fulfilled.
For flowers or other items that are perishable in nature, the delivery would be attempted only once. If the delivery is not executed during that attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items.
The product specifications (weight, size, color etc.) mentioned with the product photos are only approximate. Most products here are handmade items. There may, hence, be a variation in the pictures and the respective products. Simply Phoolish Pvt Ltd, at its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control.
The user of www.simplyphoolish.com is presumed to have read all the terms and conditions herein and FAQ and is deemed to have agreed, understood and accepted unconditionally all the terms, conditions, procedures and risks of using the services and cannot at any time claim ignorance of any or all of them.
